Support
Help with Grukmo
Grukmo is an AI trading assistant. This page explains how to get help, where to find answers, and how to contact us if something goes wrong.
Important notice
Grukmo is not financial advice.
Grukmo provides educational and analytical AI-generated content. Responses may be incomplete, inaccurate, delayed, or unsuitable for your situation. Always verify trading decisions independently. Do not share highly sensitive financial credentials, wallet seed phrases, private keys, passwords, or similar confidential data in chat.
Help topics
Common things users need help with
Before you contact us
Include the details that help us solve the issue faster
A short description of what happened
The email address linked to your Grukmo account
The device and app version you are using
Screenshots or screen recordings if relevant
The exact error message if one appeared
Contact
Reach out to the Grukmo team
For support questions, product issues, account help, or general feedback, contact us at support@grukmo.com.
For legal or policy questions, use legal@grukmo.com.
Response expectations
What to expect from support
We aim to review support requests as quickly as reasonably possible. Response times can vary depending on request volume, billing issues, account verification needs, and technical complexity.
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